Salesforce is the go-to CRM for businesses looking to streamline operations and boost customer relationships. But getting the most out of it takes expertise. That’s where Salesforce consulting firms come in. The UK has some top-tier firms ready to help businesses implement, customize, and optimize their CRM. If you’re looking for expert guidance, here are the best Salesforce CRM consulting firms in the UK that deliver results.
Why Work with a Salesforce Consulting Firm?
Trying to set up Salesforce without the right expertise can leave businesses with an underutilized system. A consulting firm helps companies:
- Customize Solutions: Tailor Salesforce to fit business needs.
- Integrate Seamlessly: Connect Salesforce with existing software.
- Provide Ongoing Support: Handle maintenance, troubleshooting, and updates.
- Train Teams: Equip employees to use the system effectively.
With the right consulting partner, businesses can get more value out of Salesforce without trial and error.
7 Best Salesforce Consulting Companies in the UK
1. ThinkBeyond
- Founded: 2018
- Company Size: 51-200
- Industries: Finance, Technology, Higher Education
Think Beyond is one of the most trusted names in Salesforce consulting, known for its ability to implement and optimize Salesforce solutions. They take the time to understand a business’s needs and craft solutions that fit, whether it’s development, Experience Cloud, or Marketing Cloud. Their industry expertise makes them a go-to option for companies looking for tailored CRM strategies.
2. Avenga
- Founded: 2019
- Company Size: 1K-5K
- Industries: Healthcare, Automotive, Telecommunications
Avenga has made a name for itself in the digital transformation space. Their UK-based team works with businesses that need more than just a basic Salesforce setup. Known as one of the best Salesforce consulting companies, Avenga focuses on large-scale IT projects, cloud migration, and AI-driven CRM solutions. Their experience in multiple industries makes them a strong choice for companies with complex requirements.
3. NobleCX
- Founded: 2015
- Company Size: 2-10
- Industries: Small and Medium-Sized Businesses (SMBs)
For companies looking for a more personalized touch, NobleCX delivers. They specialize in helping small and mid-sized businesses make the most of Salesforce. Rather than taking a one-size-fits-all approach, they tailor their services to meet specific business needs. Recognized as one of the best Salesforce consulting companies, they offer managed services, integrations, and ongoing system optimization.
4. Tech Mahindra
- Founded: 1986
- Company Size: 10K+
- Industries: Telecom, Healthcare, Banking & Financial Services
Tech Mahindra is a heavyweight in the IT consulting world, and their Salesforce division is no exception. Their deep knowledge of Salesforce’s Sales Cloud, Service Cloud, and Marketing Cloud, combined with expertise in AI and IoT, makes them one of the best Salesforce consulting companies for enterprises. Their UK team works closely with businesses to enhance efficiency and customer engagement.
5. Wipro
- Founded: 1945
- Company Size: 10K+
- Industries: Energy, Retail, Finance, Healthcare
Wipro has built a solid reputation for transforming customer engagement through Salesforce. They handle everything from Salesforce integration and migration to ongoing support. Businesses that want a streamlined, customer-focused CRM turn to Wipro for expertise. As one of the best Salesforce consulting companies, they help organizations fine-tune their processes for maximum impact.
6. NTT DATA
- Founded: 1967
- Company Size: 10K+
- Industries: Technology, Financial Services, Public Sector
NTT DATA stands out as a trusted Salesforce consulting firm, not only in the UK but worldwide. They’re a go-to partner for businesses dealing with complex Salesforce setups. Whether it’s Sales, Marketing, or Commerce Cloud, NTT DATA ensures smooth integration and long-term success. With a strong UK presence, they help businesses navigate CRM challenges with confidence.
7. OSF Digital
- Founded: 2003
- Company Size: 1K-5K
- Industries: Retail, Finance, Manufacturing
OSF Digital is all about digital transformation, and their Salesforce expertise proves it. With multiple industry recognitions, they excel in helping businesses optimize Salesforce for better customer experiences. As one of the best Salesforce consulting companies, OSF Digital brings AI-powered strategies that make businesses more competitive in fast-moving industries.
How to Choose Among the Best Salesforce Consulting Companies
Not every consulting firm will be the right fit. That’s why you should consider these factors when choosing one:
- Industry Expertise: Some firms specialize in certain sectors, which can make a difference in how well they understand your needs.
- Company Size: A smaller firm might offer more personalized service, while a larger one might provide more resources.
- Service Offering: Make sure the firm provides the specific services you need, whether it’s implementation, integration, or ongoing support.
- Certifications and Track Record: Look for certified Salesforce experts with a proven history of successful projects.
Final Thoughts
Finding the right Salesforce consulting firm makes all the difference in how effectively a business uses its CRM. The UK has no shortage of top-tier firms, from global IT leaders like Tech Mahindra and Wipro to specialized firms like NobleCX and Think Beyond.
Take your time choosing a consulting firm that aligns with your business goals – it will help you get the most out of Salesforce, as well as improve efficiency with customer relationships along the way.