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Artificial intelligence is currently making huge waves all around the world. However, many people find the speedy evolution of AI somewhat daunting and worry about how it might change the world for the worse. In fact, tech leaders like Steve Wozniak and Elon Musk have even called for a pause to the development of AI technologies.
But have you ever stopped to consider how AI might make positive changes?
There are some legitimate worries around AI. But for the most part, tech professionals and businesses stand to grow exponentially from the implementation of this tech. The truth is that if a company can properly harness the power of AI, they can grow sustainably.
This article will cover 8 ways your tech business can harness AI technology for sustainable growth.
- Use AI in Sales
This one might seem a little bit out of left-field. Can machines perform the same tasks as humans when it comes to making sales? You might assume that it’s impossible, because sales have a particularly human aspect to it. You need to be able to connect with prospects and generate interest in the product you’re selling.
This, however, is not the only part of sales. Tasks like finding leads online and executing outbound email campaigns can all be automated through the use of AI. AI technology can help you to create a list of qualified leads without much input beyond entering the specific criteria required. Once complete, an outbound campaign can get put into motion.
- Let AI Handle Customer Support
Just like the previous entry in this list, you might assume that customer support requires a human touch. However, once again, that’s simply not the case. Instead, AI can handle many customer support matters.
Think, for example, if a prospect or customer visits your website. They may want to get in touch with a sales agent or manager to discuss the product. By implementing an AI chatbot, they can get all the answers they need without ever speaking to an actual sales rep. This can give your various teams of actual workers more time to focus on pressing matters and ensures that you still offer a point of contact 24/7.
- AI Can Do The Accounting
In the economic and accounting industries, people often complain about the tedious parts of their jobs. This includes laborious tasks like drawing up spreadsheets, creating company bank statements, and collating financial data.
What is AI the best at doing?
Well, that’s quite simple. AI is the best at completing tedious work and jobs. As it’s machine-led, it can do the rote parts of accounting, while the actual accountants focus on the more dynamic parts of the job.
- Let AI Market for Your Company
Current-day marketing is completely different from marketing just 10 years ago. Gone are the days of billboard and newspaper marketing. Nowadays, most businesses prefer to focus on internet and social media marketing.
AI is a great tool for marketing. It can run something like a social media account or create online content for your SEO strategy. These jobs can, of course, be planned and monitored by humans, but AI can easily do all the heavy lifting for you.
- Let AI do Your Invoicing
One task that many small tech businesses struggle with is sending out regular invoices. If you know how to make an invoice, this task is easier, but it’s still one that requires labour and can take time. This means that businesses (especially start-ups) often fall behind, and invoicing becomes more ad hoc than it should be. This can erode professionalism and cause havoc with cash flow.
However, AI tools can save you time, effort, man hours, and ensure that you maintain a steady cash flow. AI tools designed for invoicing already have specific parameters by which they operate and can readily create concise and correct invoices for your tech company.
- AI for Travel and Delivery
While most companies now operate in a completely online capacity, that doesn’t mean that physical products still don’t need to be delivered. People still want their products in their hands after purchase.
But what does this have to do with AI?
Well, AI and self-driving cars are some of the biggest talking points in the automotive industry right now. Many predict that in the next few years, big cities will be completely self-driving. The trucking and product delivery industry is one industry that’s being hugely changed by AI.
One day, you won’t even have to hand deliver products yourself. Instead, you can have them delivered by a self-driving vehicle or even a drone.
7. Let AI Manage Your Inventory
One of the biggest problems that many small businesses face is keeping accurate records of inventory. It;s a repetitive task that can often lead to small inaccuracies if your full focus is not applied.
As we’ve mentioned before, AI is a great tool to use to complete repetitive tasks. All you’ll need is a system whereby you can input whether the stock has changed, and your AI can track inventory changes. This is a simple implementation of AI technology that can have a huge impact on the success of your business.
8. Network Security
The Internet has provided businesses with many different advantages. Some of these relate to sales, marketing, and customer service. The internet, however, has also been the source of much difficulty for many businesses.
Issues like hacking, phishing, and cyber-attacks are becoming more and more prominent as the internet continues to evolve.
What’s the easy solution to these issues?
You guessed it. AI.
AI will program and code many different network security measures that will protect your business from cyber-attacks. Keeping your customer’s personal information safe is a must, and AI can greatly enhance your network security features for exactly this reason. To effectively communicate and understand these advanced security measures, it’s important for businesses to familiarize themselves with relevant cybersecurity terms for businesses. This knowledge will enable better collaboration between IT teams and decision-makers, ensuring a comprehensive and well-informed approach to safeguarding sensitive data and maintaining strong cybersecurity.
The Bottom Line
As you can see, there are several great strategies for AI implementation in the workplace. This technology has the potential to streamline and automate many repetitive yet important tasks that are integral to operations.
If you’re operating in the tech sector, you should be on the cutting edge of tech advancements. Using AI in the above ways can contribute to a trend of sustainable growth for your tech business and ensure that you stay ahead of the competition.